Are You Hesitant to Buy a Ring Online Without Trying It On First?
We understand that purchasing a ring online can feel daunting, especially when you're unsure about the fit. At True North Forge, we are committed to making this process as smooth and enjoyable as possible.
🛠️ So, How Can We Ensure Your Ring Size is Right the First Time?
To help you find the perfect fit, we offer a free ring sizer with every order. Simply add the ring sizer to your cart at checkout, and we'll hold your order until you've confirmed your size. This 3mm-wide metal gauge allows you to measure your ring size accurately in the comfort of your home. You can remove the rings from the loop and stack two together to create a 6mm wide gauge, that's more accurate for larger sizes and tell us the larger size used.
📏 Additional Ways to Determine Your Ring Size:
✔️ Visit a Local Jeweller: Many high-street jewellers offer free ring sizing services, allowing you to try on different shapes and widths for the best fit. Be sure to ask for internal measurements, as ring sizes are not universal.
✔️ Use Your Own Ring Gauge: Ring gauges can be purchased online from retailers like Amazon and eBay. You can also send us the ring gauge itself for precise measurement.
✔️ Send Us Your Ring or Measurements: If you already have a ring that fits well, you can send it to us for precise measurement. We also accept calliper readings of internal measurements and ring gauge results.
❌ We do not accept measurements from flexible ring sizers or adjustable multi-ring sizers, as they tend to be inaccurate.
📦 How to Send Us Your Ring Gauge or Ring:
✔️ Secure Your Sizer: Remove the size from the loop and tape it to a sheet of paper, along with a note containing your name and order number.
✔️ Provide Two Size Options: If one size feels too tight and another too loose, send us both—we’ll help determine the best fit.
✔️ Find Our Address: You can locate our postal address under the ‘Contact’ section on our website or in your order confirmation email.
⏳ Test at Different Times
Finger sizes fluctuate due to factors like temperature, hydration, and time of day. We recommend testing at different times and taking your time to triple-check your size before confirming your order.
📜 Our Ring Sizing Policy
Because every piece at True North Forge is bespoke and handcrafted, we cannot accept returns for incorrectly sized rings. However, if your ring doesn’t fit, we offer a remake option at 45% of the original cost, provided the original ring is returned to us.
Please Note:
🔹 You are responsible for postage costs.
🔹 Engraved or customised rings cannot be resized—a new ring would need to be purchased.
🔍 In Summary:
We strongly encourage you to take advantage of our free ring sizer offer or get professionally measured before ordering. Ensuring the right fit is essential, and we want your online ring shopping experience to be seamless, stress-free, and enjoyable.
At True North Forge, nothing is mass-made. Every piece is crafted with care, precision, and meaning—designed to be worn for a lifetime.
Trust us to provide you with exceptional craftsmanship and personalised service that exceeds your expectations.