Frequently Asked Questions

Welcome to True North Forge, a small Scottish workshop specialising in handmade wedding rings and memorial jewellery. Every piece is handmade to order by Graeme using carefully selected materials including Titanium, Black Zirconium, Damascus Steel, Stainless Steel and Silver.

We offer free UK tracked delivery, complimentary ring sizers and free engraving on most designs.

  • Hand holding a copper-colored ring with a reflective surface on a blurred outdoor background.

    Are your rings handmade?

    Yes. Every ring is individually handmade to order in our workshop in Scotland. We do not mass produce or dropship our jewellery

    HANDMADE GUIDE 
  • Titanium Meteorite Inlay Ring - True North Forge

    What materials do you work with?

    We specialise in Titanium, Black Zirconium, Damascus Steel, Stainless Steel and a growing range of natural inlay materials including meteorite, dinosaur fossil and whisky barrel wood.

    ALL RINGS 
  • How do I find my ring size?

    We offer a free UK ring sizer with wedding ring orders and can hold production until your size is confirmed. You can also visit a local jeweller for professional sizing if preferred.

    For wider rings, we recommend stacking gauges to better reflect the final fit.

    SIZING GUIDE 
  • Do you offer an express service?

    Yes. We offer an Express Production Upgrade for £50 on eligible items. This service prioritises your order within our workshop schedule and aims to complete your jewellery within approximately 7 days, UK only and available at checkout

  • Where can I read your customer reviews?

    You can read hundreds of customer reviews on our Customer Reviews page that bring together genuine experiences from customers who have ordered from True North Forge.

    REVIEWS 
  • Can the rings be resized?

    No. Rings cannot usually be resized, which is why we strongly recommend confirming your size before production begins using our free ring sizer service. We can remake the ring at a 50% discount. Please contact us to arrange this.

    CONTACT US 
  • What ring profiles and finishes do you offer?

    We offer a range of profiles and finishes including court, flat and bevel profiles alongside polished, satin and blasted finishes.

    RING GUIDE 
  • How long do handmade rings take?

    Most rings are handmade to order and dispatched in approximately 16-18 days. More complex bespoke designs may occasionally take slightly longer.

    We also offer a 7-day express option on selected designs, UK only.

  • Do you ship internationally?

    Yes. We ship wedding rings internationally using tracked delivery services. International customers are responsible for any customs charges, import duties or local taxes applied by their country. We do not ship memorial jewellery international due to local laws.

  • The Lumo UV Glow Ring - True North Forge

    Why are prices different in some countries?

    Prices may vary between countries due to local taxes, duties, import requirements, currency conversion and market-specific costs. Any pricing shown on our website is the final product price for your region before shipping is added at checkout.

  • Titanium Ring with Double Opal Inlay - True North Forge

    Do you send free ring sizers internationally?

    Our complimentary ring sizers are currently available for UK customers only. International customers should obtain their size from a local jeweller or purchase a ring gauge before ordering. This helps avoid additional international postage costs and delays.

  • Can I track my order?

    Yes. All UK and international orders are sent using tracked delivery services. Tracking details are emailed once your order has been dispatched.

  • Can you make bespoke or custom rings?

    Yes. We regularly create bespoke and custom variations depending on the design and suitability for our workshop process.

    If you have an idea or inspiration image, feel free to contact us to discuss what may be possible.

    CONTACT US 
  • How does the ashes kit work?

    Our complimentary ashes kit includes a measuring spoon, secure ashes bag and prepaid tracked return envelope for UK customers.

    Once your ashes arrive safely with us, most memorial orders are completed within approximately 14–16 days.

  • Can you recreate a ring from an AI image?

    No. Our bespoke rings are designed around techniques and materials that can realistically be handcrafted, rather than attempting to copy a concept that may never have been physically possible

    AI GUIDE 
  • Titanium Meteorite Inlay Ring - True North Forge

    Is the meteorite genuine?

    Yes. Every meteorite ring we create contains genuine meteorite fragments. As a natural material, each fragment has its own unique appearance, making every ring one of a kind.

    METEORITE GUIDE 
  • Can I use ashes, hair or fur in memorial jewellery?

    Yes. We can incorporate cremation ashes, hair or pet fur into selected memorial jewellery designs. If ordering ashes jewellery within the UK, we can also provide a complimentary ashes collection kit.

  • Damascus Steel Ring with Opal Inlay - True North Forge

    Which base and opal colours look best?

    A base colour sits beneath the opal within the inlay channel and influences the final appearance of the opal. The same opal can look quite different depending on the base colour chosen.

    BASE AND OPAL GUIDE 
  • Titanium Ring with Heirloom Precious Metal Inlay - True North Forge

    Can I use my own gold or family jewellery in a ring?

    Yes. We offer selected designs where plain precious metal wedding bands can be incorporated into a handmade ring.

    HEIRLOOM RING 
  • Do you offer repolishing?

    Yes. We offer a professional repolishing service for True North Forge rings to help restore the original finish and reduce signs of everyday wear.

    RE-POLISHING SERVICE 
  • How should I care for my ring?

    We recommend avoiding harsh chemicals and cleaning your ring gently using warm water, mild soap and a soft cloth.

    CARE GUIDE 
  • Do you accept returns?

    As most rings are handmade to order and personalised, returns for incorrect sizing or change of mind may not always be possible. If you are unsure about sizing or specifications, please contact us before ordering.

    STORE POLICIES 
  • Where can I see more rings you've made?

    Our product pages show our main designs, but we make far more combinations than we could ever list individually. You can visit From the Workshop to see recently finished rings, customer combinations, unusual materials, new ideas and pieces in progress.

    FROM THE WORKSHOP